Employment Opportunity

Public Service Aide

Cape Coral Police Department, Cape Coral, Florida

Salary: $37,648.00 - $58,905.60 Annually

Final Filing Date: April 27, 2017


Performs paraprofessional work providing support for police officers involving many duties as performed by police officers. The important difference between the Police Officer and the Public Service Aide lies in the exposure to dangerous situations and in their arrest and enforcement responsibilities. Public Service Aides are civilian employees with limited enforcement responsibilities and no arrest powers.

Individuals assigned to this classification must report to work per their assigned schedule, which may include nights, weekends and holidays.

Duties and Requirements Click to read more


  • Writes up various types of police reports, i.e. crime/incident reports, supplemental reports, burglary, theft, fraud, and battery, worthless document reports, missing persons reports and runaway juvenile incidents.
  • Investigates motor vehicle traffic crashes, writes traffic crash reports and issues traffic crash summons.
  • Enforces City of Cape Coral Codes and Ordinances (i.e.; parking violations, handicap violations, illegal boat parking, etc.)
  • Directs traffic and responds to calls for service that are non-emergency in nature.
  • Participates in special details such as transporting victim/witnesses, DUI checkpoints, special task force and holiday events.
  • Assists a police officer in any non-hazardous situations.
  • Investigates Hit/Run traffic crashes not involving injury and handles traffic crash reports.
  • Processes crime scenes, i.e. photographing, latent print recovery, collection and preservation of physical evidence, requesting laboratory examinations, canvassing and suspect elimination fingerprinting.
  • Testifies in civil and criminal court proceedings and gives depositions as required.
  • Issues proactive and reactive Notices of Violation to both the public and private sector regarding city ordinances, codes, etc.
  • Works in conjunction with other departments or local agencies engaged in various traffic problems or code compliance tasks, i.e., fire codes, municipal health and sanitation codes.
  • Provides information and/or assistance to the public, victims, witnesses and relatives concerning available services in the community and services provided by other city, county and state agencies when applicable.
  • May be required to operate a motor vehicle in performance of assigned tasks.
  • Performs other related duties as required.


Education and Experience
  • High school diploma/GED.
  • No experience required.
Licenses or Certifications
  • Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion.
  • Must attend and successfully complete CCPD training for Community Service Officer, 80 hours certified training for traffic crash investigator and CCPD certification for crime scene processing within sixty (60) days of hire or promotion.
  • Must pass the Academy Training Module for Public Service Aides within sixty (60) days of hire or promotion.
  • Must obtain NCIC/FCIC certification within six (6) months of hire or promotion.
Knowledge of:
  • Basic First Aid techniques.
Skill in:
  • Written, verbal, electronic, and visual communications for effective expression and clarity.
  • Basic investigative techniques.
  • Organization, prioritization, and time management.
Ability to:
  • Learn Florida State statutes.
  • Learn City codes and ordinances.
  • Learn Police Department standard operating procedures.
  • Learn City geography and surrounding areas.
  • Learn evidence collection and storage procedures and protocol.
  • Relate to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact, often in stressful or confrontational situations.
  • Develop and maintain effective working relationship with other employees, the general public, other public agencies and City Officials.
  • Be adaptable to performing under frequent deadlines and/or in response to emergencies.
  • Convey a sense of authority and influence.
  • Apply sound judgment and interpretation based on acquired knowledge in circumstances where limited standardization exists.
  • Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions.
  • Prepare clear, comprehensive oral and written reports.
  • Analyze situations quickly and objectively.
  • Draw valid conclusions in task processing and prioritization.
  • Communicate efficiently and effectively in Standard English.
  • Add, subtract, multiply and divide.
  • Inspect items for proper length, width, and shapes and visually read various types of information.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Tasks are performed inside and outside, subject to weather conditions and uneven terrain.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Tasks require some unassisted lifting, carrying, pushing and/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration and require moderate levels of eye/hand/foot coordination.
  • Requires the ability to speak, hear (perceive sound) and/or signal people to convey and exchange information; differentiate between colors or shades of color; read a variety of materials, at times complex; apply principles of rational problem-solving; record and deliver information, explain procedures, issue and follow oral and written instructions; and communicate effectively and efficiently in Standard English.

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How to apply: Apply online

Posted: April 18, 2017

NOTE: The is not responsible for typographical errors or omissions in employment notices on this web site. Often, employers change final filing dates, change duties and/or requirements, or close employment openings without notice. If you are interested in a job posted on this site be sure to contact the employer to see if changes in the filing date or job announcement have been made. Employers can also provide more information about open positions that does not appear in the announcements on these pages.