Community Services Officer, Property/Evidence

Duties

Sheriff's Community Service Officer in the Property/Evidence Unit

• As a Sheriff's Community Service Officer in the Property/Evidence Unit, your responsibilities will include, but will not be limited to: Maintaining security and control of all property and evidence held by the Sheriff’s Office for the Property/Evidence Unit, and conducting work both indoors and outdoors, often traveling by car to other locations. The Unit receives, catalogs, safely stores, transports, and maintains the integrity of evidence, found property, and property taken for safekeeping. Sheriff's Community Service Officers frequently research cases detailing disturbing criminal acts and may be exposed to harmful substances or bodily fluids.

Sheriff's Community Service Officer in the Civil Bureau

• As a Sheriff's Community Service Officer in the Civil Bureau, your responsibilities will include, but will not be limited to: Reviewing and processing eviction documents received from attorneys and pro-per-judgment creditors for accuracy, as well as serving court documents in the field. You will also research civil code sections to properly apply civil code to requests from the public. The employee in this position must possess officer safety habits for serving court documents in the field in year-round weather conditions.

The ideal candidate will be a team player with the ability to work independently, will maintain a high level of customer service no matter the situation, and will be able to:

• Communicate with diverse audiences
• Work well on a team
• Remain calm, clear, and in control when working with difficult or irate individuals
• Effectively problem-solve
• Demonstrate empathy, patience, and a common sense approach when supporting customers' needs
• Work professionally with internal staff, outside agencies, and the public
• Possess some knowledge regarding record keeping and modern office practices including computer skills and managing multi-lined phones
• Demonstrate proficiency with Microsoft Office

 Earn a Degree in Crime Scene Investigation, Forensic Science, or Computer Forensics

Requirements

Minimum Qualifications

• Any combination of experience, training, and education, which would provide the opportunity to acquire the knowledge and abilities listed.
• Normally, a High School Diploma or equivalent and some experience in a clerical, customer service, or legal/law enforcement setting which included assisting the public or customers. Academic coursework in law enforcement or a closely related field and/or experience working in a law enforcement or public safety agency is desirable.

License:

• Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

Background Requirements:

• Applicants must successfully complete a thorough background investigation including a polygraph examination. Applicants who have been convicted of a felony in this state or any other state or in any federal jurisdiction, or of any offense in any other state or in any federal jurisdiction, which would have been a felony if committed in California, or are under formal probation may be subject to disqualification for this class.

Knowledge, Skills, and Abilities

• Knowledge of: modern office routines and equipment, record keeping, filing; principles of receiving, storing, and inventory control; basic arithmetic; local geography; English grammar, spelling, and punctuation.
• Ability to: learn and apply basic laws, codes, ordinances, processes, techniques, rules, regulations, and practices pertaining to area of assignment; learn, interpret and apply department policies, procedures; understand legal, court, and law enforcement documents and reports; understand local resources and services for referrals; work, communicate effectively, and demonstrate effective interpersonal skills and sensitivity with the general public, outside agencies, department personnel, etc.; obtain accurate and detailed information in person or by telephone; follow written and oral instructions; make decisions in routine procedural matters without immediate supervision; read, correct, prepare, and maintain accurate and concise records and reports; work under stress and in emergency situations; exercise judgment and discretion in sensitive situations and in analyzing and resolving problems; speak before public groups; work in contact with and oversee inmate/probation workers; obtain information, enter data, develop correspondence, etc. in modern software programs.

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