Assistant Director of Quality Assurance

Duties

This position plans, develops, organizes and directs Laboratory efforts related to the purposes and responsibilities listed above including, but not limited to, the following:

• Direct and organize the Raleigh Laboratory’s Evidence Control Section and personnel in the proper handling of forensic evidence to maximize the overall efficiency and effectiveness of Evidence Technicians and resources available
• Overall responsibility and authority over Forensic Advantage (FA) whose responsibilities include: working with FA website administrators for each of the Crime Lab’s customers to ensure the smooth flow of data into and out of the laboratory; coordinating response to daily FA issues as analyst conduct their work; coordinating testing of FA software and upgrades; writing custom reports to provide requested data to Crime Lab management and providing requested information from the Lab to comply with discovery requests and ensuring proper delivery in FA.
• The administrator for the Laboratory’s SharePoint site as well as the website content administrator for the Laboratory specific pages of the Department of Justice website.
• Serves as the management liaison for the Laboratory’s Safety Committee and monitors the activities of the Laboratory’s Safety Officer whose responsibilities include editing and enforcing all of the requirements in the Laboratory’s Safety Policies and Procedures to ensure that all Occupational Safety and Health Administration (OSHA) laws and regulations are followed at all three laboratory locations.
• Direct and organize the Digital Evidence Section and Latent Evidence Section.
• Direct and organize the Crime Laboratory to maintain the overall efficiency and effectiveness of analysts and resources available in the disciplines assigned.
• Manages the day-to day technical operations of the Crime Laboratory including the management of activities/resources such as training, crime scene response coordination, research of new and innovative technologies, and policy/procedure development.

 Earn a Degree in Crime Scene Investigation, Forensic Science, or Computer Forensics

Requirements

Knowledge, Skills and Abilities / Competencies

• Knowledge of good management practices and ability to manage and direct the work of others.
• Knowledge of the State Crime Laboratory, Department of Justice, and State Personnel policies and procedures.
• Advanced knowledge of the principles, concepts, theories, reference sources and laboratory practices involved with the forensic examination of evidence/samples.
• Extensive knowledge of the organizational structure and operational procedures and policies of the Crime Laboratory.
• Advanced knowledge of criminal law and of the rules and regulations regarding evidence gathering and handling.
• Advanced knowledge of scientific methodology and of laboratory safety practices.
• Ability to work productively with laboratory personnel, DOJ personnel, law enforcement personnel, vendors, and the criminal justice community.
• Ability to perform and record complex standardized and non-standardized laboratory tests and procedures.
• Ability to analyze results and interpret methodology and to understand and solve theoretical problems.
• Ability to express technical information clearly both orally and in writing when reporting results, testifying, or explaining procedures to others.
• Ability to understand and follow complex oral and written instructions.
• Extensive understanding of the ISO 17025 Accreditation standard, internal auditing, and lean six sigma principles.
• Working knowledge of risk assessment and strategies to mitigate risk.
• Ability to establish and maintain effective working relationships.
• Ability to supervise and evaluate the work of subordinates.

Minimum Education and Experience Requirements

• Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR, years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
• Bachelor's degree preferably in the physical or biological sciences from an appropriately accredited institution and eight years of varied laboratory experience including three years in a supervisory or administrative role; or an equivalent combination of education and experience.
• Management preferences: Knowledge of NCSCL policy and procedures. Knowledge and experience in ANAB/ISO Accreditation.

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