Police Support Services Manager

Duties

Primary Duties and Responsibilities

• Plans, organizes, manages, and evaluates the functions, supervisors and staff of the records management unit, property/evidence unit, alarm and tow administration programs.
• Coordinates the recruitment and hiring of staff.
• Plans and directs the development of training programs for employees within assigned divisions.
• Assists in the configuration and implementation of automated systems to enhance integrity of data and productivity.
• Generates and prepares local, state and federally mandated Uniform Crime and Arrest Reports; develops year-end statistical reports for police administrators and other high level City officials.
• Maintains awareness of new trends and developments in the field of records management and property/evidence; incorporates new developments as appropriate.
• Responds to unusual or difficult inquiries from other criminal justice agencies, City departments and citizens.
• Reviews and analyzes division policies and procedures; makes recommendations for improvement.
• Administers assigned program budget; submits budget recommendations; monitors expenditures and approves expenses of amounts within given authority.
• Attends meetings, presents information and may represent the department on committees, task forces, and intergovernmental projects.
• Operates city vehicles.
• Performs other duties as assigned.

 Earn a Degree in Crime Scene Investigation, Forensic Science, or Computer Forensics

Requirements

Education and Experience:

• Bachelor's Degree in a Criminal Justice, Police Administration, Public Administration, or a related field and five years of experience in police administration relevant to property/evidence and records management including three years supervisory experience and experience working with computerized information systems; OR an equivalent combination of education and experience.

Knowledge of:

• City policies and procedures
• Effective management and supervisory practices
• Applicable federal and state laws and regulations governing custody of information, privacy and security
• Police department policies, procedures and practices
• Computerized criminal justice information systems (PACE, ACIC/NCIC)
• PC software, word processing, spreadsheet, and database applications
• Police, court systems, and criminal procedures relative to the processing, retention, and disposal of evidence

Skill in:

• Computer software programs including MS Word, Excel, Access, Powerpoint, Outlook

Ability to:

• Communicate effectively both verbally and in writing
• Establish and maintain positive, effective working relationships with those contacted in the performance of work
• Plan, organize, direct and evaluate the work of supervisory staff and subordinates
• Direct and conduct research, analyze, interpret and report findings and recommendations.
• Communicate effectively, both orally and in writing
• Develop and administer a section budget
• Resolve problems and complaints from irate citizens
• Establish effective working relationships with all levels of police personnel, City officials, other law enforcement agencies, and the general public
• Plan, organize, track, and prepare property and evidence
• Operate city vehicles

Additional Information

• Valid Arizona Driver’s License
• Must pass Police Background Investigation to include polygraph, psychological evaluation, fingerprints, and drug screen.

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